build trust with your clients by getting their pets the care they need as soon as possible
add clients to the waitlist and let oliver do the rest
clients can join the waitlist through the online portal, or your staff can add clients to the waitlist
when a new appointment time becomes available, oliver will match similar future appointments and begin inviting waitlisted clients if the new time works for them
right from the text or email, clients can accept or decline the proposed time. oliver ensures that only matching clients get notified in priority order that you set
see how it will impact your clinic
you set the priority of who gets notified first when there is a new opening
your clients get notified of the opening in the priority order you set - and right from the text or email they can accept the new time
no more scrambling to backfill cancellations with a bunch of phone tag - automate the process and delight your clients
clients get added to the waitlist themselves through the online portal, or by a staff member
yes—it only offers the new appointment times to clients that have similar appointments, always following your scheduling process
only your staff can see the waitlist—and they can easily prioritize the waitlist based on patient need and urgency
if you choose to not fill a cancellation, no problem. you easily control which appointments get backfilled
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